1. Services

Serevii provides business automation services, including but not limited to CRM functionality, call handling, messaging, website tools, and workflow automation. Services may vary based on your selected plan and are subject to change at our discretion.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time.

2. Eligibility

By using Serevii, you confirm that:

You are at least 18 years old

You have the authority to enter into this agreement

You will use the Services only for lawful business purposes

3. Account Responsibilities

You are responsible for:

Maintaining the confidentiality of your account credentials

All activity that occurs under your account

Providing accurate and up-to-date information

Serevii is not responsible for unauthorized access caused by your failure to secure your login information.

4. Payments & Billing

Fees are billed according to your selected plan

All payments are non-refundable unless otherwise stated in writing

Failure to pay may result in suspension or termination of Services

You authorize Serevii to charge your payment method on a recurring basis where applicable.

Use of Automation & Communications

By using Serevii, you acknowledge that the platform may send automated calls, texts, emails, or messages on your behalf.

You are solely responsible for:

Compliance with all applicable laws (including TCPA, CAN-SPAM, and local regulations)

Obtaining proper consent from your contacts

Serevii is not liable for misuse of automation or communications sent through the platform.

6. Prohibited Uses

You agree not to use Serevii for:

Illegal, fraudulent, or deceptive activities

Spam, unsolicited messaging, or harassment

Violating the rights or privacy of others

Uploading malicious software or harmful content

We reserve the right to suspend or terminate accounts violating these rules.

7. Intellectual Property

All content, branding, software, and materials provided by Serevii are owned by or licensed to us and are protected by intellectual property laws.

You may not copy, modify, distribute, or resell any part of the Services without written permission.

8. Third-Party Services

Serevii may integrate with third-party tools or platforms. We are not responsible for the availability, performance, or policies of third-party services.

Use of third-party services is subject to their respective terms.

9. Disclaimers

Serevii provides Services “as is” and “as available.” We do not guarantee:

Specific business results

Increased revenue or lead conversion

Uninterrupted or error-free service

Results may vary based on your business, market, and usage.

10. Limitation of Liability

To the maximum extent permitted by law, Serevii shall not be liable for any indirect, incidental, or consequential damages, including lost profits or data, arising from your use of the Services.

Our total liability shall not exceed the amount paid by you to Serevii in the preceding 30 days.

11. Termination

We may suspend or terminate your access to the Services at any time for violation of these Terms or misuse of the platform.

Upon termination, your right to use the Services will immediately cease.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the applicable state jurisdiction, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

For questions regarding these Terms, please contact:

Serevii
Email: [email protected]

Phone: 210-419-5691